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Testimonials

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Harney District Hospital

"To Whom It May Concern:

   Mr. Rick Olson, Owner of Cascade Chips in Bend, Oregon, recently completed a network installation for Harney District Hospital in Burns, Oregon. The process began in mid-2001, when we issued an RFP to a variety of companies. Our project was quite extensive in scale, including:

    Design and installation of a new computer network linking 2 separate hospital buildings plus a 3rd clinic building with an existing network.

    Installation of over 200 RJ45 connections and a fiber backbone throughout

    Design and install a single secure server room to handle a primary and backup server with multiple backup features

    Installation of a hardware/software firewall capable of satisfying new Federal security and privacy standards (HIPAA laws for health care providers)

    Installation of several application servers, running different operating systems, which necessitated complex fixes for installing printers and other network devices

    Installation of a T-1 line to the firewall, with workarounds for a direct connection with out radiology department

    Installation of more than 25 new PCs to the network, including email accounts

    Training hospital personnel in the basic setup and maintenance of the servers, network and PCs

    Completion of a system operations manual

    Throughout the process, we were pleased at the progress, the accessibility of Rick Olson during the inevitable problem times, and the rapid practical resolution of problems. We would recommend Rick and his company if you are considering similar network installations or upgrades. We would be happy to show you our network, or I am willing to answer any questions you may have. Please contact me at 541-573-8343

Jim Bishop

Chief Financial Officer"

 


Kristi Jett, MD, F.A.C.O.G.

To Whom This May Concern:

   Rick has provided Dr. Jett's offices with computer services and products for approximately 5 years. He has always provided efficient and quality service for our computer needs, but most importantly, has been available on short notice for our computer "emergencies".

   With our growing dependence on computers, and my lack of knowledge with their inner workings, I am totally dependant on our "computer man", and Rick has always been available, either by phone or in person. I would recommend him for his knowledge about computers and his good service.

   Sincerely,

Linda Denall

Office Manager for Kristi Jett, MD"

 

Ron and Nancy Alvarez

"Dear Rick,

    I just wanted to drop you a line to say how pleased we are with the computer you built for us. We did a fair amount of research into what we wanted into a computer and after shopping around, locally and on the web, Cascade Chips gave us what we wanted in product and service.                                                                                                                                                                           

   For us, the best part was when we gave you our specifications and you said "It can be done exactly the way you want."  You even made suggestions for design and product we hadn't considered that helped make it work as well as it does.  This was our first computer purchase. We'll be back.

Thanks,

Ron Alvarez

 

American Innovation

To whom this may concern,

   For the past 3 years I have had the opportunity to have Rick Olson not only as my friend but also as my computer support specialist. I have always had outstanding customer service from Rick's Company. Whenever my computer has been down and I was in the traditional panic to get it up and running again, Rick would always give me extra time to get me back in business.  He is easy to work with and had knowledge of computers and software that make him one of the best computer sales and repair specialists in Bend, Oregon.  I would recommend his company to anybody who wants to get great personalized service at a very fair price.

   Numerous times I have upgraded my hardware and software with Ricks support and advice.  I have never been disappointed with his guidance.  It has always been comforting to know that I have Rick close by to help me in those times when I have business deadlines to meet and my computer decides to lock up or crash.  During those unfortunate and panic laden periods of internet virus corruption to my computer, which I am sure we have all experienced from time to time, I have always been able to get Rick to save my data.  Needless to say, this has been a great financial blessing to the integrity and security of my business.

   It is my pleasure to write this letter of recommendation about such a professional person as Rick Olson.

   Sincerely,

Paul W. Hait

President American Innovation Inc.

 

O'Dell Electric, Inc.

"To Whom It May Concern:

   O'Dell Electric, Inc. have been clients of Cascade Chips for about 3 years now.  When our business computers go down for any reason, of course in becomes a "crisis", as we are not very computer literate.   This is where Rick and his staff at Cascade Chips comes in.  We know when we call them for assistance we will be treated respectfully and promptly.  Any one of them will go out of their way to make sure we are taken care of in a timely, professional manner.

   We have never hesitated to recommend their services to anyone and have done so many times.  We would like to take this opportunity to recommend them yet again.  We truly appreciate the services they provide and look forward to continuing our professional relationship.

Kindest Regards,

Joan O'Dell"